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FAQs

Questions, check-out the list of FAQs below.


PRE-RACE

When does registration open?

Registration for the 2016 Zappos.com Bay to Breakers Is now open! CLICK HERE to register. 


Can I get a refund for my registration?

Zappos.com Bay to Breakers adheres to the standard running industry policy: All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – doing so could result in your disqualification as well as the runner using your race number. The entry fee for this year’s event will NOT transfer to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are NO exceptions.


What corral should I choose to start the race?

We offer 10 different starting corrals for participants to choose from, each based on the pace they plan to take on the course. The corral choices are:

SEEDED*: Sub- 6 minutes per mile pace
SUB-SEEDED*: 6-7 minutes per mile pace
CORRAL A: 7-8 minutes per mile pace
CORRAL B: 8-9 minutes per mile pace
CORRAL C:9-10 minutes per mile pace
*Must provide link to race results verifying your pace

CORRAL D: 10-11 minutes per mile pace
CORRAL E: 11-12 minutes per mile pace
CORRAL F: 12+ minutes per mile pace
CORRAL G:Walkers
CORRAL H:Family


What is the deadline for Mail Packet?

The deadline for mailed race packets is March 31. Mail packets will be sent out approximately 2 weeks before the race. If you have already registered and would like to add the mail option to your registration follow the directions below. 


I’ve already registered, can I upgrade VIP or add mail packet to my registration?

Yes, to upgrade to VIP or add the mail option to your existing registration you will need the following information:

  • Primary email address used for your registration
  • Last name of the primary person for your registration
  • Booking code for the registration

To access the Order Additions website please follow the link here.


Where and when do I pick up my race packet?

Runners may pick up their race packets at the 2016 Zappos.com Bay to Breakers Expo. The 2016 Expo will be held at Pier 35 (New location for 2016). The Expo is open to the public.

Friday, May 13 (11 AM – 7 PM) & Saturday, May 14 (9 AM – 5 PM), 2016
Pier 35
1454 The Embarcadero
San Francisco, CA 94133


What is the parking situation at Pier 35?

There is no main parking lot  for Pier 35, however there are a number of lots close by. Parking assistance is provided by Parking Panda, the nationwide leader in online parking reservations, to allow visitors to purchase guaranteed parking near the expo. View real-time availability and pricing at many locations near Pier 35.

Once purchased, parking is 100% guaranteed even if the location otherwise fills up. Simply present your purchase confirmation at the selected location, and this serves as your payment with no additional payments or fees ever. Parking availability is very limited, so it is strongly recommended that you purchase parking passes in advance, if driving.

Download the FREE Parking Panda app to search and book parking on-the-go!

Reserve Zappos Bay to Breakers Expo Parking Now

There are additional parking structures at Pier 39 (Embarcadero & Beach St.) as well as the Northpoint Centre Shopping Center (Bay St. & Powell St.).


Can someone else pick up my packet for me?

Yes, someone else can pick up your packet as long as they have a copy of your ID and order number.


If I purchased the mail option, when should I expect my packet? What comes with it?

Race packets will be mailed approximately 2 weeks prior to the race. It will contain your bib, timing tag, race instructions and partner collateral. You will be able to pick up your Under Armour Runners’ T at the Expo or on race day at the Finish Line Festival.


When is the last day to register?

Registration will be available up through the Zappos.com Bay to Breakers Expo on May 13th-14th, 2016. There will be several price increases between now and then so we recommend signing up early to save!


Will transportation be available to and from the race?

Private chartered bus services will be provided by Bauer’s Intelligent Transportation. Bauer’s provides top-of-the-line vehicles to comfortably get you around on race day. You can relax in Bauer’s shuttles for complete round-trip service from one of their three pick up locations around the Bay Area or utilize their express service back to the starting area or BART from the Finish Line Festival.

You will also be able to purchase Muni passes through the Zappos.com Bay to Breakers registration platform that will good for all of race day on all lines except cable car.

If you have already registered link to add on transportation will be found in your registration confirmation email. The site will be available when registration opens in late October.

BART and Caltrans passes must be purchased through those respective agencies.

More info can be found here.


Is there a military/veteran discount?

Zappos.com Bay to Breakers is proud to offer an exclusive discount to active military, veterans and their family members.  Please visit ID.me by clicking the button below for more information and to receive the discount code.

Primary-IDme-Logo-RGB


RACE DAY

When does the race start?

The 2016 Zappos.com Bay to Breakers will start at 8:00 AM on Sunday, May 15th. 


Are bags allowed on the race course?

Due to heightened security procedures, bags, backpacks and containers are banned from the Zappos.com Bay to Breakers race course, unless they are clear and are no larger than 8.5”x11”x4”. Participants will not be allowed to enter the starting area, race course or Finish Line Festival with any bag that does not conform to these rules. Any bag that does not conform to this rule will be searched, and the runner will be asked to leave the course. Participants will be able to purchase a bag that conforms to these rules at the Zappos.com Bay the Breakers Expo on Friday, May 13 and Saturday, May 14.


Is alcohol or other substances allowed on the race course?

Absolutely not. All alcohol and other illicit substances will be removed from the race course immediately. The person with the item will be ejected from the event and is subject to arrest.


Can I run the race without registering?

Any person not properly displaying a properly authorized and issued bib will be directed to leave the course. 


What is the age minimum to register?

Children 3 and older must register for the race. Children 2 and under are free.


Are strollers allowed on the race course?

Strollers are not permitted on the race course. Based on USA Track and Field Competition Rules and the Zappos.com Bay to Breakers Rules of Competition, no baby joggers, baby strollers, skate boards, roller blades, unauthorized bicycles or any other wheeled device will be permitted on the course.


Are wheelchairs allowed on the race course?

Authorized and registered competitive wheelchair participants are encouraged to participate! Once registered, please contact support@zapposbaytobreakers.com to secure proper race day access. For more information on ADA access at the Finish Line Festival please contact support@zapposbaytobreakers.com.


Are bikes allowed on the race course?

Only authorized course marshals are allowed to use bikes on the race course.


Will there be security on course?

Participants’ safety and security is our #1 priority. We will have police officers and security guards at the Start Line, on course and at the Finish Line Festival. If participants see any suspicious activity they are encouraged to report it to the nearest staff member.


Is parking available around the start area?

Parking is VERY limited around the start area. We encourage all participants to take alternative means such as BART or MUNI in order to get to the start.

Also, we have partnered with Parking Panda, the nationwide leader in online parking reservations, to allow visitors to purchase guaranteed parking for near the race. View real-time availability and pricing at many locations within easy walking distance to the Start line.

Once purchased, parking is 100% guaranteed even if the location otherwise fills up. Simply present your purchase confirmation at the selected location, and this serves as your payment with no additional payments or fees ever. Locations will fill up, so it is strongly recommended that you purchase parking passes in advance, if driving.

Download the FREE Parking Panda app to search and book parking on-the-go!

Reserve Zappos Bay to Breakers Parking Now


I can’t run this year, can I volunteer instead?

Of course! We couldn’t put on a race of this size without the help of volunteers. Please submit your contact information here and a race representative will contact you with more information.